Description

We are updating the branding domains used by our CloudFax Pro (also known as Digital Fax) service. These changes will help streamline the platform and align the product with our IPFone brand. IMPACT: There will be a brief service interruption during this window. The CloudFax Pro website will be inaccessible from 10:00 PM to 11:00 PM ET while we complete the update. Customers who access CloudFax Pro through bookmarks or send faxes via email should take note of the new URLs. 1. Email Notification Domain To improve reliability and ensure notifications continue to reach your inbox, all CloudFax Pro email alerts will begin coming from the below domain: notify.ipfone.com Please add this new domain to your email allowlist if needed. 2. CloudFax Pro Access URL The current login and portal URL telnetfax.com will transition to: cloudfaxpro.ipfone.com We recommend updating any bookmarks or internal documentation. 3. “Send Fax via Email” Address Format If you use email-to-fax, the sending domain will be updated from: fax.telnetfax.com → faxpro.ipfone.com Your email-to-fax workflow will continue to function normally once updated. If you have any questions or need help preparing for this update, our Support Team is here for you at 800.508.1254 (Option 4) or support@telnetww.com

Components

Voice Services

Services

Digital Fax

Schedule

December 11, 2025 10:00PM - December 11, 2025 11:00PM EST