All Systems Operational

Updated a few seconds ago

Voice Services

Cloud Contact Center

Operational

Cloud PBX

Operational

Digital Fax

Operational

IP-PRI

Operational

MS Teams Direct Routing

Operational

SIP Trunking

Operational

TDM-PRI

Operational

TelNet UC with Webex

Operational

Network Connectivity

Internet

Operational

SD-WAN

Operational

Data Center

Colocation Services

Operational

Data Center | Southfield

Operational

Contact Center

Contact Center Services

Operational

Portals

customerportal.telnetww.com

Operational

portal.telnetww.com

Operational

voiceview.telnetww.com

Operational

Scheduled Maintenance

Scheduled MaintenancePlanned Maintenance

Schedule

May 18, 2022 8:00PM - May 20, 2022 12:00AM EDT

Components

Voice Services

Services

Cloud PBX, IP-PRI, SIP Trunking

Description

MAINTENANCE TYPE: Service Impacting REFERENCE NUMBER: 00034843 DESCRIPTION: This maintenance is being performed only on Yealink T46S phones in order to further improve security. SERVICE IMPACT: During this time only Yealink T46S phones will be affected. Customers with these phone will only experience up 15 minutes downtime only on that specific model of phone. If you should encounter any further developments, or you have any questions, please contact our support team by emailing support@telnetww.com or toll free at 800-508-1254 Option #4.
Scheduled MaintenancePlanned Maintenance

Schedule

May 18, 2022 8:00PM - May 19, 2022 12:00AM EDT

Components

Voice Services

Services

Cloud PBX, IP-PRI, SIP Trunking

Description

MAINTENANCE TYPE: Service Impacting REFERENCE NUMBER: 00034852 DESCRIPTION: This maintenance is being performed only on Yealink CP960 model phones in order to further improve security. SERVICE IMPACT: During this time only customers that have Yealink CP960 phones will have those model phones down for up to 15 minutes. If you should encounter any further developments, or you have any questions, please contact our support team by emailing support@telnetww.com or toll free at 800-508-1254 Option #4.
Scheduled MaintenancePlanned Maintenance

Schedule

May 23, 2022 12:00AM - 6:00AM EDT

Components

Voice Services, Network Connectivity

Services

Cloud Contact Center, Cloud PBX, Digital Fax, Internet, IP-PRI, MS Teams Direct Routing, SIP Trunking, SD-WAN, TDM-PRI, TelNet UC with Webex

Description

MAINTENANCE TYPE: Service Impacting REFERENCE NUMBER: 00034548 DESCRIPTION: An underlying carrier will be performing a scheduled maintenance on their infrastructure. SERVICE IMPACT: During this time a small number of customers will experience an interruption in service. If you should encounter any further developments, or you have any questions, please contact our support team by emailing support@telnetww.com or toll free at 800-508-1254 Option #4.
Scheduled MaintenancePlanned Maintenance

Schedule

May 24, 2022 12:00AM - 6:00AM EDT

Components

Voice Services, Network Connectivity

Services

Cloud Contact Center, Cloud PBX, Digital Fax, Internet, IP-PRI, MS Teams Direct Routing, SIP Trunking, SD-WAN, TDM-PRI, TelNet UC with Webex

Description

MAINTENANCE TYPE: Service Impacting REFERENCE NUMBER: 00034548 DESCRIPTION: An underlying carrier will be performing a scheduled maintenance on their infrastructure. SERVICE IMPACT: During this time a small number of customers will experience an interruption in service. If you should encounter any further developments, or you have any questions, please contact our support team by emailing support@telnetww.com or toll free at 800-508-1254 Option #4.

History (Last 7 days)

Scheduled MaintenancePlanned Maintenance

Description

MAINTENANCE TYPE: Service Impacting REFERENCE NUMBER: 00034600 DESCRIPTION: An upstream carrier will be performing a port migration on a piece of their equipment. SERVICE IMPACT: During this time a small number of customers may experience a drop in their Internet and / or Voice services. If you should encounter any further developments, or you have any questions, please contact our support team by emailing support@telnetww.com or toll free at 800-508-1254 Option #4.


Components

Voice Services, Network Connectivity


Services

Cloud PBX, Digital Fax, Internet, IP-PRI, SIP Trunking, TDM-PRI


Schedule

May 11, 2022 10:00PM - May 12, 2022 6:00AM EDT


May 12, 2022 6:00AM EDT
[Update] Scheduled maintenance is complete.

May 11, 2022 10:00PM EDT
[Update] Scheduled maintenance is starting.