All Systems Operational

Updated a few seconds ago

Voice Services

Cloud PBX

Operational

Digital Fax Plus

Operational

IP-PRI

Operational

TDM-PRI

Operational

UC-One

Operational

Unity ACD

Operational

Network Connectivity

Internet

Operational

SD-WAN

Operational

Data Center

Colocation Services

Operational

Data Center | Grand Rapids

Operational

Data Center | Southfield

Operational

Contact Center

Contact Center Services

Operational

Portals

Service Portal

Operational

History (Last 7 days)

Dropped CallsOperational

Incident Status

Operational


Components

Contact Center


Services

Contact Center Services



March 27, 2020 5:52PM EDT
[Resolved] Our systems are now operating normally. We apologize for the inconvenience, if you should encounter any further issues please contact our support team.

March 27, 2020 4:40PM EDT
[Monitoring] Our systems are now operating normally and we are currently monitoring the network for any residual issues. We apologize for the inconvenience, if you should encounter any further developments, please contact our support team.

March 27, 2020 4:38PM EDT
[Monitoring] Please be advised that our alerting systems have made us aware of an issue which may have caused a small number of dropped calls (less than 5) with our Contact Center services. We apologize for the disruption and we are working urgently to correct the problem. The next update will be within 60 minutes, or as new information becomes available.