Active Incident

Voice Services

Cloud Contact Center

Operational

Cloud PBX

Operational

Digital Fax

Operational

IP-PRI

Operational

MS Teams Direct Routing

Operational

SIP Trunking

Operational

SMS

Operational

TDM-PRI

Operational

TelNet UC with Webex

Operational

Network Connectivity

Internet

Operational

SD-WAN

Operational

Data Center

Colocation Services

Operational

Data Center | Southfield

Operational

Contact Center

Contact Center Services

Operational

Portals

customerportal.telnetww.com

Operational

voiceview.telnetww.com

Operational

TelNet Incident Awareness Notification - Voice OutboundOperational

Incident Status

Operational

Components

Voice Services

Services

Cloud Contact Center, Cloud PBX, IP-PRI, MS Teams Direct Routing, SIP Trunking, SMS, TDM-PRI, TelNet UC with Webex


April 25, 2024 4:57PM EDT
[Monitoring] Our Network Team has prioritized and implemented a resolution for this Outbound Trouble. Our systems are now operating normally and we are currently monitoring the network for any residual issues. We apologize for the inconvenience. If you should encounter any further developments, or you have any questions, please contact our support team by emailing support@telnetww.com or toll free at 800-508-1254 Option #4.

April 25, 2024 4:56PM EDT
[Identified] Hello TelNet Community, we want to bring attention that we are experiencing an influx of customer reports and are immediately triaging the issues to isolate any commonalities. We apologize for the disruption and we have identified and made changes to resolve the trouble. We request users to retest to confirm if they are still impacted. If you should encounter any further developments, or you have any questions, please contact our support team by emailing support@telnetww.com or toll free at 800-508-1254 Option #4, please be aware that we are experiencing higher than normal call volume and you may experience a wait time.

History

No incidents in the last 7 days