Active Incident

Voice Services

Cloud Contact Center

Operational

Cloud PBX

Operational

Digital Fax

Operational

IP-PRI

Operational

MS Teams Direct Routing

Operational

SIP Trunking

Operational

SMS

Operational

TDM-PRI

Operational

TelNet UC with Webex

Operational

Network Connectivity

Internet

Operational

SD-WAN

Operational

Data Center

Colocation Services

Operational

Data Center | Southfield

Operational

Contact Center

Contact Center Services

Operational

Portals

customerportal.telnetww.com

Operational

voiceview.telnetww.com

Operational

TelNet Incident Awareness Notification - Microsoft Direct Routing - 00076183Operational

Incident Status

Operational

Components

Voice Services

Services

MS Teams Direct Routing


September 6, 2024 9:54AM EDT
[Monitoring] Hello TelNet Community, our teams have implemented a resolution to the Microsoft Trunks which has restored service. Call functionality is performing normally and we are monitoring the network for any residual issues. We apologize for the inconvenience. If you should encounter any further developments, or you have any questions, please contact our support team by emailing support@telnetww.com or toll free at 800-508-1254 Option #4.

September 6, 2024 9:44AM EDT
[Investigating] Hello TelNet Community, we want to bring attention that we are experiencing an issue with Microsoft Teams Direct Routing and are working with our partner to triaging the call trouble. We apologize for the disruption and we are working urgently to correct the problem. The next update will be within 30 minutes, or as new information becomes available. If you should encounter any further developments, or you have any questions, please contact our support team by emailing support@telnetww.com or toll free at 800-508-1254 Option #4, please be aware that we are experiencing higher than normal call volume and you may experience a wait time.

History

No incidents in the last 7 days