Description

MAINTENANCE TYPE: Non-Service Impacting REFERENCE NUMBER: SR29046 Planned Start: Nov 4, 2025 06:00 PM Expected End: Nov 5, 2025 12:00 AM DESCRIPTION: We will be migrating services on the TelNet SD-WAN aggregators. SERVICE IMPACT: No Impact is expected, as there are Primary and Secondary Aggregators, but users may have up to 10 seconds of downtime during the switch. If you have any questions, please contact our support team at support@telnetww.com or call 800-508-1254 (Option 4) Scheduled Maintenance - SD-WAN Migration 11/4/2025 6pm to 12am

Components

Network Connectivity

Services

SD-WAN

Schedule

November 4, 2025 6:00PM - November 5, 2025 12:00AM EST

Description

MAINTENANCE TYPE: Service Impacting REFERENCE NUMBER: SR28680 DESCRIPTION: This maintenance is being performed on our Digital Fax portal to prepare for a future branding update and change of URL. SERVICE IMPACT: During this time, the digital fax portal will be inaccessible via fax.telnetww.com and telnetfax.com for up to 1 hour (60 minutes). Customer will be able to access the portal at the same URL(s) concluding this maintenance. If you should encounter any further developments, or you have any questions, please contact our support team by emailing support@telnetww.com or toll free at 800-508-1254 Option #4.

Components

Voice Services

Services

Digital Fax

Schedule

November 4, 2025 10:00PM - November 4, 2025 11:00PM EST

Description

MAINTENANCE TYPE: Non-Service Impacting REFERENCE NUMBER: SR29046 Planned Start: Nov 3, 2025 06:00PM Expected End: Nov 4, 2025 12:00AM DESCRIPTION: We will be migrating services on the TelNet SD-WAN aggregators. SERVICE IMPACT: No Impact is expected, as there are Primary and Secondary Aggregators, but users may have up to 10 seconds of downtime during the switch. If you have any questions, please contact our support team at support@telnetww.com or call 800-508-1254 (Option 4)

Components

Network Connectivity

Services

SD-WAN

Schedule

November 3, 2025 6:00PM - November 4, 2025 12:00AM EST