Description

We would like to inform you of upcoming scheduled maintenance on our voice infrastructure as part of our ongoing commitment to maintaining and improving the quality of our services. This maintenance will focus on upgrading a core voice infrastructure cluster (Ribbon) and is classified as non-service impacting (NSI). Maintenance Details: Date: November 14, 2024 Maintenance Window: 11:59 PM - 6:00 AM ET Expected Impact: None. This is a non-service impacting (NSI) maintenance activity. Your voice services will remain fully operational throughout the duration of the work. Maintenance Purpose: The purpose of this maintenance is to perform an upgrade to the Ribbon PSX-SFL, which is utilized for voice routing management for our voice infrastructure. Customer Action Required: No action is required from you during this maintenance window. We will continue to monitor the network closely throughout the maintenance to ensure everything proceeds smoothly. Should you have any concerns or questions regarding this maintenance, please do not hesitate to contact our support team at support@telnetww.com or 800.508.1254 and reference Maintenance Case 00078525. Thank you for your understanding and continued trust in our services. Best Regards, Team TelNet

Components

Voice Services

Services

Cloud Contact Center, Cloud PBX, Digital Fax, IP-PRI, MS Teams Direct Routing, SIP Trunking, TelNet UC with Webex

Schedule

November 14, 2024 11:59PM - November 15, 2024 6:00AM EST

Description

We would like to inform you of upcoming scheduled maintenance on our voice infrastructure as part of our ongoing commitment to maintaining and improving the quality of our services. This maintenance will focus on upgrading a core voice infrastructure cluster (Ribbon) and is classified as non-service impacting (NSI). Maintenance Details: Date: November 13, 2024 Maintenance Window: 11:59 PM - 6:00 AM ET Expected Impact: None. This is a non-service impacting (NSI) maintenance activity. Your voice services will remain fully operational throughout the duration of the work. Maintenance Purpose: The purpose of this maintenance is to perform an upgrade to the Ribbon PSX-ATL, which is utilized for voice routing management for our voice infrastructure. Customer Action Required: No action is required from you during this maintenance window. We will continue to monitor the network closely throughout the maintenance to ensure everything proceeds smoothly. Should you have any concerns or questions regarding this maintenance, please do not hesitate to contact our support team at support@telnetww.com or 800.508.1254 and reference Maintenance Case 00078525. Thank you for your understanding and continued trust in our services. Best Regards, Team TelNet

Components

Voice Services

Services

Cloud Contact Center, Cloud PBX, Digital Fax, IP-PRI, MS Teams Direct Routing, SIP Trunking, TelNet UC with Webex

Schedule

November 13, 2024 11:59PM - November 14, 2024 6:00AM EST